CDSMediaWeb.COM
Online Customer Service Network
1(951) 297-9896  

 
 

WE ARE HERE 24/7
FOR YOUR BILLING
& SUPPORT NEEDS

 
Frequently Asked Questions

Welcome to our FAQ's section. Please feel free to browse our list of FAQ's. If you still need help, please contact us.

What is CDSMediaWeb.com?
How do I cancel my membership?
I don't remember my password. How can I reset it?
I only bought a trial membership. Why are you still billing me?
I was given a credit. How long will it take to appear in my bank account?
Will the website I purchased appear on my statement?
I have a question which has not been answered by the FAQ's. What do I do?

What is CDSMediaWeb.com?
CDSMediaWeb.com provides customer service and billing support 24 hours a day, 7 days a week. Please contact us for your billing, support, password, or cancellation assistance.

How do I cancel my membership?
Please click HERE to cancel your membership. You will receive an e-mail confirming that you have canceled and that you will no longer be billed.

I don't remember my password. How can I retrieve it?
If you need assistance resetting your password, please contact us here

I only purchased a trial membership or subscription. Why are you still billing me?
All trial memberships/subscriptions convert to monthly memberships or subscriptions if not canceled within the specified trial period. Please check the terms and conditions of the website from which you have purchased a trial membership/subscription to verify the trial period and the recurring billing process.

I was issued a credit. How long will it take for a credit to appear on my statement?
It may take up to 5 business days for the credit to appear on your statement.

Will the website I purchased appear on my statement?
No, your statement will not show the name of the website. cdsmediaweb.com is the merchant that will appear on your statement.

I have a question which has not been answered by the FAQ's. What do I do?
If you have any further questions, please call us at 1(951) 297-9896.

Also, please be sure you allow incoming emails from support@cdsmediaweb.com. Please check your SPAM filter or SPAM inbox and allow as such.

Thank You,
Customer Service




Rest assured that all transactions are handled securely and discretely by our billing partners

We hate to see you go, but if for any reason you need to cancel your membership, please follow the link below; Cancel Membership

Many issues can be quickly resolved by browsing our comprehensive list of Frequently Asked Questions -
Check here
for a fast and easy solution first.

  • Membership Inquiries
  • Login Information
  • Password Problems
  • Billing Questions or Issues

  • Toll Free: 1(951) 297-9896
  • Email: support@cdsmediaweb.com
 
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27475 Ynez Rd, STE 389, Temecula, CA, 92591, USA